Guidelines & Policies
The practical details live here. These cover how things work from the day you book to the day you leave the chateau, so nothing catches you off guard once you're at the board.
Guest Participation Guidelines
How each retreat is run, for everyone at the table. This covers booking and cancellation, and the rare case where a guest needs to leave early.
Read Guest Participation GuidelinesRetreat Help Process
If something goes wrong, a flight delay, a mix-up with a room, this is who to tell and what happens next. Your Experience Host handles it on the ground.
Read Retreat Help ProcessCommunicable Diseases Policy
Health matters as much at the board as anywhere else. This covers how we manage risk around COVID-19 and other communicable diseases, for hosts and guests alike.
Read Communicable Diseases PolicyYour information
For how we handle your information, see our Privacy Policy.